Oh, Snap: This Local Taco Shop Schools Critics About Running a Business
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Oh, Snap: This Local Taco Shop Schools Critics About Running a Business

Oh, Snap: This Local Taco Shop Schools Critics About Running a Business

Food & Entertaining | May 27, 2022
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“Some of y’all would ask about the prices of our menu and for everyone’s peace, this is what I have to say,” the taqueria wrote on its Instagram page.

Barangay Poblacion—a hip cultural district in Makati City—is known as a hotspot for creative Food and Beverage (F&B) concepts. And like most establishments, it was struck with a standstill for over two years due to the pandemic. But thankfully, the easing restrictions and decreasing cases have breathed back life in these streets as people once again converge for their next set of eats.

However, to this day, resilient business owners are still making up for lost time and profit. Aside from having to deal with a leaner foot traffic than before, there’s also growing competition from fellow restauranteurs and online home-based businesses, and even instances where people complain about their prices!

Case in point: Onlypans Taqueria, a cheekily-named taco joint located in Don Petro Street. Known for its signature tacos, this new restaurant quickly became a go-to drinking spot and even a viral sensation online—both for the food and the prices of said food.

Onlypans Taqueria: Not One to Mince Words

With a solo order that costs PHP 350 for two tacos among many other menu offerings, some customers criticized the taqueria for setting their prices too high. However, Onlypans Taqueria owners werent having any of it. In an Instagram post, they promptly schooled their critics, saying that said PHP 350 solo order comes with “approximately 400 grams of meat, fresh vegetables, house special sauces, good soup made of authentic Mexican spices.”

“Some of y’all would ask about the prices of our menu and for everyone’s peace this is what I have to say,” the page wrote on Instagram.

We’re a small business that caters to quite a lot of people in the area. We started with a one-man team, turned two, now 20.  Our pricing doesn’t [just] revolve around food costing, but also proper labor. We have the right reasons for this. I hope you know that when you eat in our taqueria, you pay for our good food, authentic experience and most importantly — you pay for our talented and skilled chefs,” Onlypans Taqueria said, as it laid out the facts of running a business to its readers, patrons, and critics.

“I will say this again and again, if you can respect the medical and legal industries, you can also respect us in the F&B industry.”

Good Food, Good Staff

Good food, however, goes hand-in-hand with good service and for this to happen, a restaurant needs a capable team. In its post, Onlypans goes on to add that their goal includes motivating their staff and making sure that they were paid well for what they do. “We are advocates of good governance & positive reinforcement,” the shop explained. “We are with our people on this. We’re small but our ultimate goal is to be able to give more proper jobs.”

“Our vision is to elevate the standards in the service industry because we honestly deserve better than what is being given by most of the capitalist food groups in the country,” it continues. “We want to compensate and give the best benefits to our team because that’s hard work. Kitchen work is difficult & should be honored all the time.”

The restaurant then ended its post by asking its customers to provide constructive criticism instead of complaining, since “small businesses like us are always willing to improve and learn.”

Before offering tacos and Mexican fare, Onlypans Taqueria started out as a takeout service for sushi bake pans in 2020—during the beginnings of the pandemic. And on April this year, it opened up its Makati shop for dine-in and takeout customers.

Photos from Onlypans Taqueria

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